Terms and Conditions

t and c

General Information

  • Artexpor is an online platform that sells hand-painted, original artworks including abstract, floral, geometric, portrait, social paintings, etc.

  • All paintings are 100% handmade, and slight variations may occur, making each piece unique.

  • These Terms may be updated from time to time without prior notice. Please check this page regularly.

Eligibility

  • You must be at least 18 years old to purchase products from our website.

  • If you are under 18, you must use this website under the supervision of a parent or legal guardian.

Product and Pricing

  • All product descriptions, images, and prices are displayed accurately to the best of our ability.

  • Prices are subject to change without notice.

  • The paintings you receive may have slight variations in color or texture due to lighting and photography.

  • Prices do not include shipping charges, taxes, or custom duties, which will be calculated at checkout or upon delivery (if applicable).

Orders and Payments

  • Once you place an order, you will receive an order confirmation email.

  • Payments must be completed at checkout through our secure payment gateway.

  • Accepted payment methods: Credit/Debit Cards, UPI, Net Banking, PayPal (if applicable).

  • Artexpor reserves the right to cancel any order if fraud or unauthorized activity is suspected.

Shipping and Delivery

  • We ship paintings in India.

  • Delivery timelines depend on your location.

  • Artexpor is not responsible for delays caused by courier services, customs clearance, or unforeseen circumstances.

  • Any damage during shipping must be reported within 48 hours of receiving the package, along with photos as proof.

Returns and Refunds

Returns are only accepted in cases of:

    • Incorrect product received.

    • Major damage during shipping.

    • You must notify us within 48 hours of delivery with supporting evidence.

    • Refunds, if approved, will be processed within 5 to 7 business days.

Intellectual Property

All artworks, images, and content on Artexpor are protected by copyright laws. Reproduction, copying, or commercial use without written permission is strictly prohibited. Purchasing artwork does not transfer copyright ownership.

User Responsibility

By using our website, you agree:

  • Not to misuse or exploit the website for illegal purposes.

  • Not to interfere with the website’s functionality through hacking, malware, or harmful activities.

  • To provide accurate and complete information during checkout.

Limitation of Liability

Artexpor is not liable for:

  • Any loss or damage caused by third-party services such as shipping companies or payment gateways.

  • Any indirect, incidental, or consequential damages resulting from website usage or product purchase.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to the use of this website or the purchase of products shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.